Troubleshoot

FAQs

What is VAST®?

Viewer Access Satellite Television (VAST®) provides digital television and radio services to viewers in remote areas of Australia; as well as viewers who are unable to receive digital TV because of issues relating to local interference, terrain or distance from the transmitter in their area. The VAST® service has channels for the ABC, SBS and the Australian commercial television networks.
Access to the commercial television services on VAST® is governed by broadcast license conditions, and each application is assessed against those criteria. The ABC and SBS services are available to all viewers with a VAST® receiver.

What are the main features of the DSD 6000 Receiver?

Please click link to the DSD 6000 Product Specification: DSD 6000 Product Specification

Do I need to activate my smart card?

Yes. To receive a full selection of channels, you will need to register your details and your VAST® Smart Card serial number online at mysattv.com.au

Please note: your VAST® Smart Card will only operate with the DSD600 Receiver it was purchased with and not with another Receiver.

Can I use the DSD 6000 Receiver in a caravan or RV?

Yes. The DSD 6000 is designed for mobile installations (caravans/RV's) and runs directly on 12V DC power.

What size satellite dish do I need?

The size of the satellite dish is dependent on your location and signal conditions. Please consult an installer to determine what size satellite dish will work best for you

How do I get support if I didn't buy directly from MSat?

For support , please contact the reseller/installer that you purchased the DSD 6000 Receiver from.

How do I return my MSat DSD 6000?

For product returns please use the following link. Product Returns

How do I order a Remote Control Unit (RCU) or Power Supply Unit (PSU) ?

To order a remote-control unit or power supply unit, please contact us directly using this link. Contact Us and we will get back to you.

Getting Started

STEP 1: Unboxing and setting up your new DSD 6000 Receiver and First Time Installation Instructions

Click Play on the Video below

STEP 2: How to register your DSD 6000 Receiver for VAST® services

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Technical Support — How to Use the MSat DSD 6000 Receiver

How to download the DSD 6000 User Manual

The latest version of the DSD 6000 User Manual can be downloaded from this link : DSD 6000 User Manual